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Is my chat history private?

How incognito mode works, what's stored, what never is.

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Billing & account

Help us fix it in one reply.

For subscription or sign-in issues, include these three things and we can usually sort it on the first message.

01
The email on your account
The one you sign in with.
02
Your plan
Weekly or yearly — and roughly when you subscribed.
03
What happened, roughly when
A screenshot helps. Incognito chats aren't stored, so we can't look them up — and that's the point.
New message
To
hello@unrestricted.chat
Subject
Can’t sign in on my new phone
Hey — I’m sam@example.com, on the yearly plan. Got a new phone yesterday and my Pro plan isn’t showing up (screenshot attached). Can you take a look?

— Sam